Technology Change and VoIP

Change is inevitable – our knowledge and experience ensures you make the right choice in technology and that you receive the intended benefits of your new investment.

Like many organizations, you are likely evaluating the financial, operational and technical merits of MPLS, COS, Managed Services, VOIP, or emerging wireless technologies for your environment. Telwares offers a powerful combination of global market and technology knowledge, proprietary sourcing and modeling tools, and the industry’s best professional resources to evaluate, negotiate and assist in executing your network migration.

Our approach is the difference.

Comprehensive in scope, we first establish a validated baseline of current circuit and CPE inventories, FTE allocation, and the affected telecommunications-related operations and management processes. This baseline will help facilitate any required sourcing activity allowing for award scenario comparisons, savings modeling, solution analysis, and for setting accurate and flexible commitments.   Through a comprehensive review of relevant documentation, inclusive of the overall network architecture, and interviews with key personnel, we perform the due diligence required to normalize and analyze the components of the affected inventory, processes, service levels, and FTEs. After sophisticated solutions modeling, negotiations and final vendor selection, the final results are recorded in a pro-forma baseline, which becomes an operational blueprint for solution implementation. . Current and projected costs will be identified at the level of detail appropriate for the products, services, and processes under consideration.  Where hard costs may not be readily available, Telwares will work with clients to appropriately estimate process and FTE expenses.

Discovery of business and technical requirements are a key element of Telwares’ approach.  In addition to the high-level requirements of any technology transition or implementation, we identify specific business and technology needs to be addressed and translate them into specific contractual requirements and operating parameters for presentation to the vendors and future deployment. Our entire process incorporates best practices across the key dimensions of your network decision – the technology, operational and financial elements of transition and change. Combined with our exclusive sourcing technology and analytics technology, we can expedite results and ensure the new agreements are tailored to ensure success.

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